Information services today: an introduction

The transformative information landscape: what it means to be an information professional today

Libraries, communities, and information: two centuries of experience

Librarianship: a continuously evolving profession

Diverse information needs

Diversity, equity of access, and social justice

Literacy and media centers: school libraries

Learning and research institutions: academic libraries

Community anchors for lifelong learning: public libraries

Working in different information environments: special libraries and information centers

Digital resources: digital libraries

Information intermediation and reference services

Metadata, cataloging, linked data, and the evolving ILS

Analog and digital curation and preservation

User experience

Accessing information anywhere and anytime: access services

Teaching users: information and technology instruction

Hyperlinked libraries

Creation culture and makerspaces

Strategic planning

Change management

Managing budgets

Managing personnel

Innovative library and information services: the design thinking process

Managing collections

Managing technology

Managing data and data analysis in information organizations

Communication, marketing, and outreach strategies

Advocacy

Information policy

Information ethics

Copyright and creative commons

Information licensing

Open access

Information privacy and cybersecurity

Intellectual freedom

Career management strategies for lifelong success

Leadership skills for today's global information landscape.

The transformative information landscape : what it means to be an information professional today / Sandra Hirsh, San José State University

Libraries and information organizations : two centuries of experience / Christine Pawley, University of Wisconsin-Madison

Information communities : defining the focus of information service / Karen Fisher, University of Washington; Anne Bishop, University of Illinois, Urbana-Champaign

Diversity, cultures, and equity of access / Patty Wong, Yolo County Library; Miguel Figueroa, Center for the Future of Libraries, American Library Association

Librarianship : a continuously evolving profession / Stephen Abram, Federation of Ontario Public Libraries; Lighthouse Consulting, Inc

Literacy and media centers in the 21st century : school libraries / Mary Ann Harlan, San José State University

The learning and research institution : academic libraries / Todd Gilman, Yale University Library

Community heart, anchor, and safe haven : public libraries / Kathleen De La Pena McCook, University of South Florida

Information centers : special libraries / Cheryl R. Dee, San José State University; Stephen Abram, Federation of Ontario Public Libraries; Lighthouse Consulting, Inc.; Deb Hunt, Mechanics' Institute San Francisco; Information Edge

Digital resources : digital libraries / Lisa Gregory, North Carolina Digital Heritage Center; Amy Rudersdorf, Digital Public Library of America

Expanding the horizon of the MLIS / Melissa Fraser-Arnott, Queensland University of Technology-San José State University (QUT-SJSU) Gateway PhD Program

Information needs : understanding and responding to today's information user / Heather O'Brien, University of British Columbia; Devon Greyson, University of British Columbia

Finding information : information intermediation and reference services / Michelle Holschuh Simmons, San José State University

Organizing information : technical services / Sylvia D. Hall-Ellis, San José State University; Colorado Community College System

Accessing information anywhere and anytime : access services / Michael J. Krasulski, University of the Sciences

Teaching users : information & technology literacy instruction / April D. Cunningham, Palomar College; Stephanie Rosenblatt, Cerritos College

User experience / Aaron Schmidt, Library User Experience Consulting

Hyperlinked libraries / Michael Stephens, San José State University

Creation culture and makerspaces / Kristin Fontichiaro, University of Michigan

Infinite learning / Paul Signorelli, Paul Signorelli & Associates

Management skills / Janine Golden, University of Southern California

Managing budgets / Sara F. Jones, Marin County Free Library

Managing personnel / Cass Mabbott, University of Illinois, Urbana-Champaign

Managing facilities / Paul Glassman, William Paterson University

Managing collections / Wayne T. Disher, San José State University

Managing technology / Marshall Breeding, Independent Technology Consultant

Managing communications, marketing, and outreach / Christie Koontz, Florida State University; San José State University

Demonstrating value : assessment / Cheryl Stenström, San José State University

Information policy / Kate Marek, Dominican University

Information ethics / Martin L. Garnar, Regis University

Copyright and creative commons / Mary Minow, LibraryLaw.com; Liz Hamilton, Dominican University

Information licensing / Celeste Feather, LYRASIS; Maura Hadaway, LYRASIS; Tom Sanville, LYRASIS

Open access / Heather Joseph, The Scholarly Publishing and Academic Resources Coalition (SPARC)

Analog and digital curation and preservation / Katherine Skinner, Educopia Institute

Information privacy and cybersecurity / Cherie L. Givens, San José State University

Intellectual freedom / Barbara M. Jones, Office for Intellectual Freedom, Freedom to Read Foundation, American Library Association

Career management strategies for lifelong success / Naomi House, INALJ.com

Global learning networks / Jan Holmquist, Guldborgsund Public Library

Leadership for today and tomorrow / Carol H. Sawyer, University of La Verne.