Catalog Search Results
Author
Language
English
Description
Foreword by Keith Ferrazzi, author of Never Eat Alone and Who's Got Your Back? The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business con sultant, and coach, and backed by the latest
...Author
Language
English
Formats
Description
Difficult people can make life hard, but a select few can make it hell. The boss with nonsensical demands. The spouse who explodes at nothing. The overly emotional coworker, hostile neighbor, or friend who frequently bursts into tears. Marriages, families, friendships, careers, businesses--crazy people drag them all down with their manipulation, volatility, and inability to see the world rationally. You can't win by just ignoring the craziness or...
Author
Language
English
Formats
Description
How to successfully navigate through crisis or trauma-and come out stronger on the other side. This leadership roadmap shows you the way.
Organizational trauma takes many forms. It could be a pandemic that disrupts everything about the way people work. An economic meltdown. An act of violence. A failed merger. A layoff-or continual threats of one. Whatever the scenario, events like these can traumatize leaders and employees, sending everyone into...
5) Just listen
Author
Series
Language
English
Description
Dr. Goulston reveals the secret of getting through to anyone, even when productive communication seems impossible. He illustrates simple strategies for effectively communicating so that everyone comes out a winner.
Didn't find it?
Can't find what you are looking for? Suggest a purchase. Submit Request