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English
Description
Many leaders consider "executive presence" a make-or-break factor in high-powered promotions. But what is this elusive quality, and how do you develop it?
This book explains how to build the charisma, confidence, and decisiveness that top leaders project. Whether you're delivering a critical presentation or managing a hectic meeting, you'll be inspired to approach the situation with new strength.
This volume includes the work of:
• Deborah Tannen
•...
2) Virtual EI
Author
Series
Language
English
Formats
Description
Read the room-and the Zoom.
Just because a global pandemic forced us all to log more hours in virtual meetings and engage in more Slack conversations doesn't mean we're good at them. We've all endured the uncertainty of knowing who should talk first when several of us start at once. Or logging in to a call with a full mosaic of faces but no one speaking. How do you allow folks to dissent or share a hard perspective? If someone appears confused, do...
Author
Series
Language
English
Description
At the heart of dealing with difficult people is handling their -- and your own -- emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with?
This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
Books in...
Author
Series
Language
English
Description
Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged, foster the discovery of new ideas, and hear what you need to hear in a discussion rather than what you expect to hear.
The book will teach you what great listeners do, how to stay fully present in challenging conversations, and how empathic listening can help others learn and grow.
This volume...
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