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One Size Does Not Fit All! Professional success, more often than not, means becoming a manager. Yet nobody prepared those managers for having to deal with messy tidbits like emotions, conflicts, and personalities, all while achieving ever-greater goals and meeting ever-looming deadlines. Not exactly what they had in mind, is it? Don't panic. Devora Zack has the tools to help readers succeed and even thrive as a manager. Drawing on the Myers-Briggs...
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Daniel Goleman's international bestseller Emotional Intelligence changed our concept of 'being smart,' proving that emotional intelligence- how we handle ourselves and our relationships-matters more than IQ or technical skill in educational success. Now, Goleman teams with Richard Boyatzis and Annie McKee, experts on emotional intelligence research, to explore the consequences of emotional intelligence for leaders and organizations. The authors argue...
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" The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand...
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Awakening Compassion at WorkThe Quiet Power That Elevates People and OrganizationsSuffering in the workplace is not just a private matter; it's an unrecognized and costly drain on organizational potential. People bring their personal struggles to work every day, and the workplace itself can be a source of pain. Scholars and consultants Monica Worline and Jane Dutton reveal that not only does unaddressed suffering have a dramatic impact on productivity...
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The essential follow-up to the groundbreaking Emotional Intelligence is now available as an unabridged audio program. In Working With Emotional Intelligence, Goleman shows that emotional intelligence has become the new yardstick for success for CEOs and junior hires alike. Drawing on both unparalleled access to business leaders and in-depth research, he documents that star performance in every field depends more on emotional intelligence than IQ or...
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Brian Billick, who guided the Baltimore Ravens to victory in Super Bowl XXXV in only his second year as head coach, quickly earned a reputation as one of the best leaders and motivators in the ranks of the NFL. Creating what many football observers consider the all-time best defense, he led his team to footballs Holy Grail against long odds and a tough series of adversaries. Calling upon the skills that helped lead a professional football team, Billick...
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Why do executives get stuck? Why do leaders sometimes find themselves pushing hard but not gaining traction? Frequently it's because they're working against themselves, defeating their best efforts with their own problematical thoughts and emotions.
In this book, we refer to thought patterns and emotional tendencies that hinder your ability to respond to business issues in a productive and professional way as HeadTrash. Put another way, HeadTrash
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To perform better in any situation-in your career, hobbies, relationships, or in any facet of your life-it is critical to develop psychological skills, which, just like physical abilities, can be taught, learned, and practiced. Both as individuals and as groups, we can tone these psychological skills and use them to heighten awareness, foster talents and technical abilities, and reach peak performance. Mental preparedness and psychological awareness...
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Renowned business gurus Al and Laura Ries give a blow-by-blow account of the battle between management and marketing-and argue that the solution lies not in what we think but in how we think. There's a reason why the marketing programs of the auto industry, the airline industry, and many other industries are not only ineffective, but bogged down by chaos and confusion. Management minds are not on the same wavelength as marketing minds. What makes...
12) Nice guys can get the corner office: eight strategies for winning in business without being a jerk
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Many people suffer from Nice Guy Syndrome-they're held back from higher levels of success by being too selfless at work. It's a tricky problem, because if you start to think that being nice is bad, it's easy to overcompensate with selfishness, intimidation, and intense aggression. The founders of Nice Guy Strategies teach that nice is not about being weak or soft-that you can hang on to your morals, compassion, and sincerity and still get ahead. The...
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We are all well-acquainted with the sacred cows of the workplace: the conventional wisdom to try hard, work well with others, and focus on producing excellent work. These are cherished nuggets of advice, but in practice, they have a dark side -- blind, unthinking pursuit of these goals leads to inefficiency and a slew of unintended consequences. How can any manager upend conventional wisdom, identify and avoid the dangerous behaviors that masquerade...
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When asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision-the qualities traditionally associated with leadership. Often left off the list are softer, more personal qualities-but they are also essential. Although a certain degree of analytical and technical skill is a minimum requirement for success, studies indicate that emotional intelligence may be the key attribute that distinguishes...
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For many years, there has been quite a bit of talk about employee engagement as a means to lift corporate profits and reduce absenteeism and turnover. However, this talk has not produced better companies. In fact, the evidence shows that incivility and instances of employee abuse are getting worse. Additionally, with profit as the primary goal of organizations, most employees view any benign treatment they receive as a secondary convenience that will...
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Let's face it. Some people just don't listen, don't care, and aren't willing to compromise. And you probably work with some of them. The incomprehensible supervisor. The person in the next office who chats more than works. The customer who, by the way, isn't always right. For all those co-workers who drive you crazy, there's a solution. The bestselling author of Living Successfully with Screwed-Up People turns her insightful eye to the workplace,...
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"Leadership is the habit of making good choices. Even in difficult and uncertain circumstances, the most effective leaders focus their attention and overcome entrenched patterns of behavior to push an organization to new heights of success. This capability is no fluke: the latest research on the brain shows that we can pinpoint the mental activity associated with it--and cultivate it for our benefit. In this book, Art Kleiner, a strategy expert; Jeffrey...
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